Q. Who are the users?

There is two user category. The first category includes travel managers/administrators/HRs. They can sign in to their TrackEx business account to book trips, approve employee trips and view reports. The second category is the employees or staff members, who can book trips and send them for approvals, which can be configured by the account owner. Users cannot sign in to TrackEx for Business unless they are invited to do so by the company.